I think the core developers (Dom, Kake, Earle, Ivor etc.) of this project are wonderful. I run one of the guides (saintpaul) and occasionally submit bugs and patches and I've never had a problem. They're always accessible via IRC and email and will go out of their way to help me with any issues I have had.
OpenGuides is a great piece of software that does something well that very few other software packages do: create the ability to collaboratively describe the world around you. The software is a bit of a pain to set up initially, but that's mitigated by helpful developers and users, as well as the ability to use things like debian packages to install rather than coming from CPAN.
Recent changes have made this a really fun tool to use for collaborative local geographical social description, including the Google Maps additions and other improvements.
Erm, whoever you are, would you like to maybe get in touch with the developers if you're having a problem, rather than making useless comments like that one? Incidentally you appear to have rated a really, really old version.